Terms of Service

The purpose of these Terms is to set out the conditions and procedures for using the Service provided by the Company, the rights and obligations of the Company and users, and other necessary matters.

1. “Service” means the integrated e-commerce data analytics platform (Nugoona Ad) provided by the Company.
2. “User” means a person who uses the Service in accordance with these Terms.
3. “Business” means an e-commerce brand (company) registered with the Service.
4. “Ad creation features” means the ad creation and management features within the Service (one-click ads, manual ad creation, catalog, search ads, PMax, etc.).
5. “API integration” means a data connection with external platforms (Cafe24, Meta, Google, etc.).

The Company provides the following services:

1. The service agreement is formed when a user applies to use the Service and the Company accepts the application.
2. The Company may refuse an application in any of the following cases:
   • The applicant has used another person's information without authorization
   • The applicant has provided false information
   • The applicant has previously lost eligibility to use the Service
   • The application is made to build or analyze a competing product or service
3. The Service is intended for registered businesses (including their employees). The Company may check business registration status at application and may restrict use made with false information.
4. The service agreement takes effect when the Company issues account information to the user.

Users must comply with the following:

1. Not share, sell or distribute data provided by the Service to third parties without authorization
2. Securely manage the credentials required for API integration (tokens, passwords, etc.)
3. Not use the Service to infringe the rights of others
4. Not interfere with the stable operation of the Service (excessive API calls, crawling, etc.)
5. Not resell the Service for commercial purposes without the Company's prior written consent
6. Not collect or copy the Service's screens, data, or features by automated means (programs, scripts, crawlers, etc.)
7. Not use the Service to develop, analyze, or benchmark a competing product or service
8. Not copy the Service's decision criteria, screen layouts, or wording and provide them to third parties or use them in another service without the Company's permission
9. Comply with applicable laws and the provisions of these Terms

1. The Company does not engage in acts prohibited by applicable laws or these Terms or contrary to public morals.
2. The Company does not provide user information obtained in connection with the Service to third parties without the user's consent.
3. The Company makes its best efforts to maintain facilities and recover from failures to provide the Service stably.
4. When a service failure occurs, the Company repairs or restores it without delay.

1. Intellectual property rights in the software, designs, algorithms, AI analysis models and other elements included in the Service belong to the Company.
2. Copyright in ad content created by the user through the Service (ad creation features) belongs to the user.
3. Users must not attempt to extract source code from any part of the Service by reverse engineering, decompiling or any other method.

1. The Service collects data by integrating with external platform APIs such as Cafe24, Meta, Google Analytics 4, Google Ads and Naver.
2. Users must separately comply with each platform's terms of use and agree to grant the permissions required for API integration.
3. Some features of the Service may be limited due to changes, failures or usage restrictions of external APIs, and the Company is not responsible for this.
4. The accuracy of the collected data depends on the source platforms, and the Company is not responsible for data discrepancies.

1. Ads created with the ad creation features must comply with the policies of each platform (Meta, Google Ads).
2. Users are solely responsible for the content of ads created with the ad creation features.
3. AI-generated ad copy is for reference only and must be reviewed by the user before publishing.
4. The Company is not responsible for consequences of ads such as policy violations or account suspensions.

1. The fee is KRW 199,000 per month, excluding VAT. KRW 218,900 including VAT is charged to the card. Users pay ad spend directly to Meta and Google, and the Company takes no commission on ad spend.
2. On request, the Company links several branches (businesses) of the same business owner under a branch discount. Linked branches each pay separately; at each payment, the earliest-linked branch still in use pays the fee in paragraph 1 and the others pay half of it (KRW 99,500, or KRW 109,450 including VAT). If the earliest-linked branch stops using the Service, a remaining branch may pay the fee in paragraph 1 from its next payment, and any branch whose amount changes is notified 7 days before that payment.
3. The 30-day free trial is counted from the day the Company finishes connecting the user's ad account (Meta or Google) after the user registers a card under “이용료” (Fees) in the app. Before the connection is finished, the free period does not run down and no payment is made, and the user is notified by email or similar means on the day the connection is finished.
4. From 3 days before the free period ends, users who press [결제 동의하기] (Agree to payment) under Fees continue as paid users. Without this agreement no payment is made, and from the day the free period ends only the features that change ads stop. Performance views and ads already running stay as they are.
5. Before raising the fee, the Company notifies the user (business contact) contact details known to the Company (such as email) 30 days in advance and asks for consent; users who do not consent may terminate at no extra cost.
6. The Company does not promise that ad performance or sales will increase.

1. The first payment is made on the day the free period ends, and afterwards the registered card is charged automatically on the same day each month (or the last day of a month that has no such day). The payment date is shown under Fees.
2. If a payment fails, users may keep using the Service as is for 7 days, during which payment is retried once a day. If payment still fails after 7 days, the features that change ads stop, and they resume as soon as payment succeeds with a new card.

1. Within 7 days of the first payment, if no ads were changed through the app in that time, the Company cancels the payment and refunds it in full. Please request this by email to the contact below.
2. If ads were changed through the app even once in that time, the service is considered to have started and withdrawal is limited (Article 17 of the Act on the Consumer Protection in Electronic Commerce).
3. Refunds are made by cancelling the card payment within 3 business days of confirming the request.
4. Users who terminate during a paid period may keep using the Service until the end of the period already paid, and the fee for the remaining period is not refunded.

The Company may restrict a user's use of the Service in any of the following cases:

1. The user violates these Terms
2. The user intentionally interferes with the operation of the Service
3. The user uses another person's information without authorization
4. The user engages in illegal activity through the Service
5. The user violates other usage rules set by the Company

When restricting use, the Company notifies the user in advance at the user (business contact) contact details known to the Company (such as email), and may notify afterwards in urgent cases.

1. Users may end paid use at any time with [해지하기] (Cancel) under Fees in the app, after which no further payment is made. Cancelling during the free period ends it immediately without any payment. Before the paid period ends, users can undo the cancellation with [다시 시작하기] (Restart) without any extra payment.
2. From the day paid use ends and ad changes stop (cancellation, 7 days after a failed payment, or not consenting to payment after the free period), connections and data are kept for 30 days, and restarting within that time continues as before. The recurring-payment key is deleted on that day, so a new card must be registered to restart. After 30 days, connections and data are deleted, with an email and in-app notice 7 days before deletion. Payment records are kept separately for 5 years as required by law.
3. Users may request termination of the Service (account deletion) at any time.
4. Upon an account deletion request, the Company deletes the account and related data within 7 days. The scope of deletion and exceptions (such as materials already sent to external AI services) follow the Data Deletion Guide.
5. Data cannot be recovered after termination, so users must back up any necessary data before terminating.
6. If there are unpaid fees, the obligation to settle them remains after termination.

1. The Company is not responsible for service failures caused by force majeure, such as natural disasters, war or service interruptions by telecommunications carriers.
2. The Company is not responsible for damages caused by failures, data errors or usage restrictions of external APIs (Meta, Google, Cafe24, etc.).
3. Data and AI analysis results provided by the Service are for reference only, and final responsibility for business decisions rests with the user.
4. The Company is not responsible for damages attributable to the user (such as leaked credentials or violation of these Terms).

1. Disputes regarding these Terms are governed by the laws of the Republic of Korea.
2. The court having jurisdiction over the location of the Company's head office has exclusive jurisdiction over disputes related to use of the Service.
3. The Company and users will first endeavor to resolve disputes between them through mutual consultation.

1. These Terms (v2.3) take effect on November 9, 2026 (as a change that may be unfavorable to users, they are announced earlier than 7 days before taking effect). Until then, v2.2 applies. The effective dates of previous versions are as shown in the revision history below.
2. Article 10 (Fees and Free Trial), Article 10-2 (Automatic Payment), Article 10-3 (Withdrawal and Refunds) and Article 12(1), added in v2.4, apply from the day fee payment opens in the app, and that date is announced 7 days in advance by email and in the app. They do not apply to users who have not registered a card.
3. Matters not specified in these Terms follow applicable laws and commercial practice.
4. If any provision of these Terms is found invalid, the validity of the remaining provisions is not affected.

Revision History

Versions before v2.2 did not state a separate effective date, so the revision (posting) date is listed as the effective date.